Reviews

For decades, owners and guests of Canyon Rim at Eagle Crest have returned to enjoy a relaxing, resort-like experience in the beautiful high desert of Central Oregon. Here are a few reviews from our guests.

Survey
5.0/5
Jan 19, 2026
Survey Grand Pacific Resorts
Nothing I was very happy with it all
The view of the river off the balcony
Survey
3.0/5
Jan 19, 2026
Survey Grand Pacific Resorts
Canyon rim has been my home resort for 31 years. This was the first time I had issues. The stove unit was completely unbalanced, which wasn’t a problem but just incredibly annoying and such a simple fix. the bedroom fan upstairs was caked with dust and dirt that was literally hanging from a blade. I know this is a transition period for Grand Pacific but cleaning staff needs to be held to a higher standard. There used to be welcoming materials on the kitchen counter upon arrival. We have always been asked to empty trash start the dishwasher and strip beds and collect towels. This was helpful, but certainly one would expect that the attention to the cleanliness inside would be then become the priority.
This is a unique resort with the golf course and the river and the vast amount of real estate in which to recreate. I’ve always loved it. I live locally now so this was a staycation for me.
Google
5.0/5
Jan 15, 2026
Google Grand Pacific Resorts
Lodging was fabulous, very clean and well furnished! I stayed at Canyon Rim - hotel questions are not applicable.
Grand Pacific Resorts replied on Jan 16, 2026:
Thank you for your wonderful feedback! We're thrilled to hear that you had a fabulous stay at Canyon Rim. Our team takes pride in providing clean and well-furnished accommodations. We look forward to welcoming you back soon!
Survey
0.0/5
Jan 15, 2026
Survey Grand Pacific Resorts
Accommodations are fabulous!!
Well furnished, perfectly clean, couldn’t be better!
Survey
1.0/5
Jan 13, 2026
Survey Grand Pacific Resorts
5:00 pm is way too late to allow people into the unit. Blatantly lying about unit availability causes extreme mistrust. When bedtime is 8:30 last meal needs to be finished by 5:00.
Health of your customers means nothing to you.
Liers
Allow people into unit earlier to allow people to cook dinner before bed.
Many seniors (most actually) have health issues that require homemade meals with precise timing. Starting a vacation completely off schedule ruined the entire experience.
Quiet
Survey
0.0/5
Jan 12, 2026
Survey Grand Pacific Resorts
The shower in our ADA unit was very nice. A couple items were missing but they were brought to us quickly.
Google
5.0/5
Jan 12, 2026
Google Grand Pacific Resorts
Everything was relaxing, beautiful, clean & the worst thing we experienced was having to leave.
Grand Pacific Resorts replied on Jan 13, 2026:
Thank you for your kind words, Toni! Our team works hard to provide a relaxing and beautiful experience for our guests. We hope to have you back soon!
Survey
5.0/5
Jan 12, 2026
Survey Grand Pacific Resorts
Everything was very nice. The one small maintenance issue we brought to the attention of staff was passed along to the appropriate department right away.
One thing we did, was go to the visitor center in town and got some great info on local attractions, maybe suggest that to guests.
Quiet, peaceful, the deer are always fun to see. All the staff we came in contact with were just exceptional, friendly and welcoming. They also did a great job of explaining things if we had questions.
Google
5.0/5
Jan 8, 2026
Google Grand Pacific Resorts
Staff has been great. Unit was clean and ready for our stay. We really enjoy our time at Eagle Crest and all the amenities it has to offer.
Grand Pacific Resorts replied on Jan 8, 2026:
Thank you for sharing your positive experience, Connie! We take pride in providing a wonderful vacation destination with top-notch amenities at Eagle Crest. We look forward to welcoming you back for another enjoyable stay.
Survey
5.0/5
Jan 8, 2026
Survey Grand Pacific Resorts
The resort is great - the toilet paper in the units needs to be upgraded (sorry - but it's no better than tissue paper). Looking forward to the Canyon Rim "Welcome Center" having a more professional appearance.
We thoroughly enjoy our stay at Canyon Rim at Eagle Crest. The resort is close enough to Bend, Sisters and Redmond to take advantage of great restaurants and activities, but the beautiful location surrounding the resort provides all the rest and relaxation anyone could ask for. We like to take advantage of the winter-wonderland experience. The resort is decked out with a Holiday light show, the walking paths are perfect for a bundle-up walk to the onsite pub, full-service cafe, or the great restaurant. Three sports centers, multiple pools and hot-tubs throughout the complex. This resort provides everything regardless of what season you travel.