Reviews
For decades, owners and guests of Canyon Rim at Eagle Crest have returned to enjoy a relaxing, resort-like experience in the beautiful high desert of Central Oregon. Here are a few reviews from our guests.
Sep 6, 2026
Survey
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Grand Pacific Resorts
There are several things about this unit (317) that have been disappointing. The fireplace does not work, the downstairs shower is badly clogged, and the downstairs toilet seat is broken and slides around. Customer service upon check in was not great. Overall not a very welcoming experience.
Sep 3, 2026
Absolutely beautiful, amazing place to stay
replied on Sep 4, 2026:
Thank you, Kyle, for your wonderful review and photos! We're thrilled to hear you found our place absolutely beautiful and amazing. Your feedback inspires our team to continue providing the highest quality service, and we can't wait to welcome you back soon!
Sep 2, 2026
Survey
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Grand Pacific Resorts
We are having a great stay, thank you for asking! A huge shoutout to your amazing team: I enjoyed the informative meeting Clinton provided at the
River House on Tuesday. Throughout the week, Teddie and Kiyah have gone above and beyond taking care of our various requests with exceptional speed and great customer service. Plus, Koa's deliveries have been remarkably fast and efficient. We truly appreciate all the outstanding hospitality!
River House on Tuesday. Throughout the week, Teddie and Kiyah have gone above and beyond taking care of our various requests with exceptional speed and great customer service. Plus, Koa's deliveries have been remarkably fast and efficient. We truly appreciate all the outstanding hospitality!
Sep 2, 2026
Survey
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Grand Pacific Resorts
The carpet in the unit is disgusting, the main floor bathroom toilet runs a couple times an hour otherwise it has been good ⭐⭐
Sep 2, 2026
Survey
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Grand Pacific Resorts
Fireplace doesn't work. Couch is 20+ years old and needs to go! Looks horrible. No charging ports at any lamps for our devices. Uncomfortable chairs in living room. Recliner would be nice. In my six years coming here, not a single upgrade. Unit 204
Sep 1, 2026
Survey
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Grand Pacific Resorts
Wonderful accommodations and location
Sep 1, 2026
The unit layout is nice, but it was not clean. Food spills on the cabinet faces, dirty silverware in the drawer, cutting board had dried food on it, cabinet handles that have dried on gunk that make you flinch when you touch them...not what we expected based on our last stay here.
replied on Sep 1, 2026:
Matt, thank you for sharing your experience. I'm truly sorry to hear that the cleanliness of your unit did not meet your expectations. We take pride in our guest service and will address these issues with our team to ensure a higher quality for your next stay; we hope to welcome you back soon.
Sep 1, 2026
Survey
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Grand Pacific Resorts
The only issue we have is the downstairs bathroom which drains slowly and fills up while trying to get the water hot.
Candace has been a great source of information.
Candace has been a great source of information.
Sep 1, 2026
Survey
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Grand Pacific Resorts
The unit layout is nice, but it was not clean. Food spills on the cabinet faces, dirty silverware in the drawer, cutting board had dried food on it, cabinet handles that have dried on gunk that make you flinch when you touch them...not what we expected based on our last stay here.
Aug 30, 2026
We really like this property when we come visit the Bend area. Really appreciate that. The units come with a barbecue and space for the family.
replied on Sep 1, 2026:
Thank you, Phillip, for your wonderful review! We're thrilled to hear that you appreciate our property and the family-friendly amenities like the barbecue. We look forward to welcoming you back for another enjoyable stay!